The world’s largest retailer is making extensive use of its 4,000-plus store footprint along with mobility to achieve dominance in the digital sphere.
Walmart now credits revenues to brick-and-mortar stores for online purchases that are picked up there, reducing the sense of internal inter-channel competition, according to Neil Ashe, CEO of Walmart’s global ecommerce division. He added that about half of the merchandise ordered on Walmart’s website is shipped directly to a store, according to published reports, and that Walmart is also the only e-commerce site that allows its customers to pay cash for online purchases.
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